Obase Retail CRM solutions deliver ready-to-use solutions to convert and store traces of customer interactions as data and analyze them for personalized business decisions. Obase has expanded the loyalty program solutions to a remarkable solution family that enables to hear the voice of the customer from all channels, to deliver special offers & personalized recommendations and to timely detect the inconveniences that may occur within the customer experience process.
Key CRM Solutions
Increase campaign performance by predicting customer behavior with data mining practices.
CONTACT USThe ultimate 360‑degree view of your customer with Microsoft Dynamics 365.
CONTACT USIncrease campaign ROI with multi-channel campaign & loyalty management solution
LEARN MOREPredict customer churn with Machine Learning algorithms.
CONTACT USCustomer, product, store, brand unification. Eliminate duplicates in your omnichannel retail data.
CONTACT USOptimize your budget in real-time in order to be more profitable, predict future campaigns’ success.
CONTACT USDetect & optimize fraud and stock loss with Business Intelligence capabilities.
CONTACT USSimultaneous, cryptographic mobile sharing of personal information via mobile customer loyalty information system.
CONTACT USDon’t just take our word for it..
Our project has completed and provided a strong competitive advantage.
With our project began in 2019, we moved our S&OP, demand planning and warehouse units to the next level with the live broadcast of our project at the beginning of 2020, and we gained an achiviement beyond the project KPIs. The two most important added values of the project are; Firstly, it helped us to get prepared for the pandemic and provided many optimization opportunities as if we had foreseen it. Secondly, has given us a competitive advantage, a leverage effect in faster inclusion of new logistics customers in our portfolio. Thank you very much to whole project team and OBASE.
Fast and smart solution that can make future projections from past data with powerful algorithms.
We reached Obase's Replenishment solution from Microsoft App Source platform. We chose it because we saw it was a mature, advanced solution. Replenishment is important to us in order to maintain stock accuracy, reduce loss of sales and sell-outs, and increase our turnover share. With Obase’s expert services and experienced project team; we used a mature product that produces results, as well as the rapid feedback and guiding approaches which has a great importance for us.
What we needed was a solution focused on retail industry ERP.
Our aim was to have an ERP system used by international and national cosmetics companies and that could meet all our needs as a whole. Our investigations showed that Obase Retailer ERP can provide us with these capabilities.
Obase being existing technology partner, now L'Oreal can manage their budget faster than previously.
L’Oreal used to rely upon excel for budget planning processes. They were not happy with their existing way of managing planning. Obase being their existing technology partner, now they can manage their budget faster than previously. The project saved time and increased operational efficiency.
Reporting efforts decreased, and analysis and decision processes accelerated
As Ayaydın-Miroglio Group, we are using different separate systems at the same time. We felt the need to consolidate the data produced by these systems and to change the reporting infrastructure. Through our work with Obase, which we rely on retail and project experience, we gathered the data sources. Our reports were analyzed, and as a result, a successful consolidation was performed. In this way, while reporting efforts decreased, analysis and decision processes accelerated.
We can now process instant cache data much faster and get operational decisions faster
With 20 years of MicroStrategy business intelligence and analytics, the Boyner group keeps its main place in the companies. Nowadays, it is not possible to operate and compete efficiently without having to do our work based on money. With MicroStrategy's ability to work with non-structural fluid data, we can now process instant cache data much faster and get operational decisions faster.
We are accomplishing critical projects and improving operational efficiency
Thanks to the business optimization and mobile projects we have deployed with OBASE, we are successfully developing and accomplish critical projects, improving our operational efficiency. We do not regard OBASE only as a software and consultancy company, but a exceptional business partner who follows the trends in retail and guide us.
We increased our stock availability and revenue, and reduced write-offs
By deploying Obase Replenishment in our supply chain, we increased our stock availability and revenue, reduced write-offs, increased freshness of the relevant categories. Şok & Obase teams accomplished agile and high impact projects since 2012. On this foundation we built a competent stock optimizing solution in only 45 days. A remarkable project; both in terms of time to market and the impact on the bottomline.
We disrupted the concept of the store manager's office
We disrupted the concept of the store manager's office and recreated an office on Ipad and the sales floor. We selected the MicroStrategy Mobile Platform for this project and counted on our long time partner OBASE for the whole process. We have been working with OBASE for 20+ years, to deliver projects with operational excellence and innovation outcome of great team work.
