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Top 3 Advantages of AI-Powered Retail Analytics

JULY 12, 2024

In today's fast-paced retail environment, leveraging advanced technologies is no longer optional but essential for staying competitive. AI-powered retail analytics has emerged as a game-changer, providing retailers with the tools to transform data into actionable insights. By harnessing the power of AI, retailers can make smarter decisions, enhance customer experiences, and drive significant business growth. Here are the top three advantages of AI-powered retail analytics and how they reshape the retail landscape. 

1. Actionable Insights: 

  • AI-powered nowcasting identifies exceptional cases and anomalies requiring action by giving suggestions for critical processes such as shelf availability, shrinkage, and waste, overstock personalization and loyalty, workforce utilization, pricing and markdowns, fraud, and customer sentiment. 
  • Detailed Analysis: AI systems can process vast amounts of sales data and identify patterns that human analysts might miss. This includes predicting which products are likely to run out of stock and which are overstocked, allowing retailers to make timely and informed decisions. 
  • Real-world application: A major retail chain utilized Detailer to reduce stock-outs by 25%, significantly boosting customer satisfaction and sales. By automating the replenishment process, the chain ensured that popular products were always available, thereby improving the shopping experience and increasing repeat business. 

2. Speed and Convenience with GenAI: 

  • Detailer’s GenAI capabilities enable decision-makers to quickly gather insights and adjust actions based on real-time data analysis. Marketers can give right time decisons to manage customer experience.
  • Targeted Marketing: AI can segment customers more accurately based on their behavior and preferences, allowing for more personalized and effective marketing campaigns. This leads to better engagement rates and higher conversion rates.
  • Impact example: Through targeted campaigns informed by Detailer’s analytics, a retailer saw a 30% increase in campaign ROI. The ability to adjust marketing strategies in real-time based on current data ensured that marketing efforts were always aligned with customer needs and market conditions. 

3. Optimizing the Inventory: 

  • Utilizing historical sales data and market trends, Detailer forecasts future demand to optimize inventory levels. 
  • Demand Prediction: AI-powered analytics can predict future sales trends with high accuracy, taking into account various factors such as seasonality, promotions, and emerging market trends. This helps retailers maintain optimal inventory levels and reduce waste. 
  • Benefit: A fashion retailer used Detailer to adjust their inventory in anticipation of changing fashion trends, resulting in a 20% reduction in markdowns. By accurately forecasting demand, the retailer minimized the need for end-of-season discounts and maximized their profit margins. 

According to McKinsey’s research, 90 percent of commercial leaders expect to utilize gen AI solutions “often” over the next two years. research indicates that players that invest in AI are seeing a revenue uplift of 3 to 15 percent and a sales ROI uplift of 10 to 20 percent.* 


 

Retail questions resolvable through MicroStrategy AI’s conversational capabilities 

Innovative retail analytics solutions like Obase Detailer, use AI to focus on answering easy questions to get to faster and more effective decision-making while human agents can apply themselves to more complex problems: 
  • What is the reason for the change in Retail sales?  
  • What are the key KPIs that affect sales? ​ 
  • What are the factors affecting my profitability? ​ 
  • Compare my stores' revenue by profitability, sales, size, and stock. 
  • Individual Store Performance and Comparisons 
  • Campaign tracking stats and ROIs 
  • Detection of frauds and anomalies 
  • Reduction of excess stock and stockouts​ 

Obase Detailer is an innovative retail analytics solution that combines the analytical strengths of MicroStrategy’s AI capabilities with Obase’s deep industry knowledge and technological expertise. This powerful combination enables Detailer to provide comprehensive, real-time analytics that is crucial for making informed decisions in today’s dynamic retail environment.  


As retailers continue to adopt these advanced technologies, the integration of AI, machine learning, and AR with BI tools will not only become more sophisticated but also more critical in maintaining competitive advantage. Retailers that effectively harness these technologies will be well-positioned to lead in innovation, customer satisfaction, and operational efficiency. 


*Source: https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/ai-powered-marketing-and-sales-reach-new-heights-with-generative-ai

Read our whitepaper to discover more details about AI-powered retail analytics, Future Trends and Developments. 
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